Reporting Grievances & Complaints

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Students have the ability to file a formal grievance about academic or student services at NDSU. A grievance is a claim of a violation of an NDSU, college or department rule, policy, or established practice that affects a student's education. A student may also file a written complaint claiming improper, unfair, or arbitrary treatment. To file a complaint or grievance, submit the form available on the Provost's website.  

Some kinds of grievances involve specific procedures and those procedures have to be followed before submitting a complaint to the Provost. You should consult the NDSU policy manual if you have a complaint about any of the following: 

  • NDSU employment
  • Disciplinary action under the Code of Student Life
  • Grade disputes and appeals
  • NDSU admission decisions
  • Billing and student accounts

Students can also arrange a meeting with the Student Rights and Responsibilities Office for advice about filing a grievance or resolving a problem.