SCM 450. Supplier & Customer Relations. 3 Credits.
This course provides students with a knowledge of the principles and best practices for managing and collaborating with suitable suppliers for business. Also, the course will focus on highlighting the importance of maintaining appropriate customer relationships resulting in unsolicited testimonials and relationship annuities. Students learn to integrate vendors management, business processing, and customer relationship management with a decisive strategic plan. Prereq: SCM 320 and restricted to College of Business major or minor and a 2.50 minimum NDSU grade point average.